About
I enjoy managing the IT section and problem-solving. Always strive to bring 100% to the work I do. I have been working since 2016 & my key expertise is WordPress, IT Support, Email Hosting, Google Workspace, and MS Office 365. I also offer WordPress and Theme Installation, Security, and Bug Fixing. SMTP Email delivery issue fixing (MX, SPF, DKIM, DMRAC).
- Languages: PHP, HTML/CSS
- CMS: WordPress, Wix, Shopify, Squarespace
- Hosting: Godaddy, Hostinger, Siteground, AWS, Bluehost, Namecheap, a2Hosting, HostGator
- Email: Google Workspace, Microsoft 365, Zoho Mail, Webmail
- Control Panels: cPanel, Plesk, CyberPanel, aaPanel
- DNS Records: A, CNAME, MX, SPF, DKIM, DMRAC
- Databases: MySQL
Looking for an opportunity to work in a challenging position combining my skills in IT Administration, which provides professional development, interesting experiences and personal growth.
Experience
IT Admin & WP Developer
- Provide efficient IT support to end-users, addressing technical issues promptly to ensure minimal downtime and optimal system functionality.
- Worked on three web applications targeting customers, selling vendors, and admin users; built 50+ RESTful APIs with functionalities such as login/sign up, view a product, add a product to cart, checkout the order, etc.
- Collaborate with vendors and third-party service providers to ensure seamless integration and optimal performance of IT systems
- Evaluate and recommend improvements to existing IT processes and systems for enhanced efficiency and performance.
- Tools: WordPress, Siteground, Calendly, SMTP, Stripe, FunnelKit
April 2020 - Present | NWS, Australia
Virtual Assistant And IT Support
- Provide administrative support, managing schedules, and appointments, and handling correspondence to ensure smooth day-to-day operations
- Organize and maintain company records, databases, and documentation for easy retrieval and reference.
- Manage client databases, keeping records updated and organized for efficient communication and relationship management.
- Collaborate with the sales and marketing teams to support client acquisition and retention efforts.
July 2019 - Feb 2021 | Dublin Ireland
IT Expert & WordPress
- I have Designed, set up, and managed the full e-commerce website.
- Integrated Mail functionality with Mailchimp for seamless email marketing.
- Managed orders, product stocks, customer management, and all types of IT support.
- Tools: WordPress, Stripe, SMTP, Mailchimp
Sep 2019 - Mar 2020 | Colorado, USA
Skills
DNS Management
- Domain Setup/Pointing
- Fix Redirection
- Domain Connect with any Marketing Applications
- DNS Records Issue Fixing
- SSL Install Issue Fixing
- Domain Transfer
Email Management & Fix
- Troubleshooting email reception and sending issues
- Email SMTP Setup/Fix On WordPress Website
- Domain Verification for Email Marketing
- Google Workspaces , Microsoft 365/Outlook, Zoho Mail Setup
- Resolving bounced or rejected emails
- Message not delivered
- Setting up DNS records, including A, TXT, MX, CNAME, SPF, DKIM, and DMARC
- Business Email Create
- Email Migration
WordPress & Woocommerce
- Install WordPress & Theme on Any Server
- Import Demo Data
- Install Envato Element/Kit
- Setup Woocommerce
- Payment and Shipping Method Setup
- Email Automation Setup
- Bug Fixing
- Website or E-commerce Store Management